Craig Rondell Grady

118 N Gilman, MN 55355

972-839-4157,

 

Education:

Bachelor of Science in Telecommunication Management, DeVry Institution of Technology, Kansas City, MO, Jun 98        

 

Skills:

Software Experience: Windows 2000, UNIX Scripting, Hekimian, Visio Technical Profession, Cross Talk, ALEX, LERG, MAP INFO, Teleworxs, Bill Tamer, SBC and Verizon Ordering systems, MetSolv/TBS, Fastrak, TEA, Granite/Expertcom, Metrica, CleverPath, SQL, JAVA, Site Locator, Webxng, NetAnalyst, SharePoint

Networking Knowledge: PBX, Troubleshooting T1 and DS3, Network Design and Configuration, SONET systems, CSU/DSU, Tellabs:  Titan 5500 and 532L DACC, Alcatal 1630, 1631, 1671 DAC, 3COM total control system, Lucent 7750, Tellabs DWDM, Cisco DWDM 15454, SIAD 7705, TDM-MSM

 

Working Experience

 

Pinnacle Technical Resources, Inc

Cisco/ALU GSMoe Network Project Manager November 2013 – August 2014

AT&T NP&E National PMO

Responsibilities:

·               Manage and develops detailed work plans, schedules, project estimates, resource plans, and status reports.

·               Project Manage wireless facility rolls supporting network access optimization plans.

·               Provide technical and analytical guidance to project team. Recommend and take action to direct the analysis and solutions of problems. In addition perform economic and other analysis as required to achieve the best least cost, optimum.

·               Conduct project meetings and responsible for project tracking and analysis.

·               Ensure adherences to quality standards and reviews project deliverables.

·               Database management as well as integration, analysis, and production of large data sets using Access, Excel, Word and other internal tools.

·               Project Management and communicate plans, orders and implementation of new access with internal and external clients.

 

 

 

 

 

 

 

 

 

Glow Networks,Inc – Remote

Project Coordinator – Cisco/ALU GSMoE Migration                               November 2012 – November 2013

Responsibilities:

·               Managed strategic planning sessions to ensure project completion, analyzed data. Project managed network, hardware, software, applications, configurations, implementations, and migrations, database mapping, data analysis.

·               Managed cell site migration through infrastructure completion by ensuring circuits was transported from copper to Ethernet.  Utilizing 1630,1671, 5500 and 532L to migrate Nokia and Ericsson BTS to GSMoE within the Western Region. 

·               Assist in the development of processes to maintain and update granite (Change Management, Reporting, and Auditing).  Working knowledge of the requirements for ASRs and DLRs.

·               Management Engineering Implementation (MEI) at Cell Site with Outside Plant (OSP) engineer for test and turn up of GSMoE equipment (SIAD 7705) to include the loading of the C-PIP’s to the TDM-MSN.  

·               Responsible for correcting Segments and Paths to be used by provisioning to place facility orders to include, OC-n, DS3’s, Cell Sites T1’s, E911 and Trunks to the ILEC, CLEC and IXC. 

 

 

Oxford International, Staunton, VA   Jul 07 – Feb 12

Provisioning/Granite Engineering

Responsibilities:

·               Embedded T3 circuits from the Local Exchange Carrier (LEC) over to infrastructure, managed critical dates from the planning stages throughout the provisioning stages, coordinated joint planning meetings and established overall project timelines to ensure adherence to projects' critical path, managed implementation of new procedures used to determine equipment to ensure on time performance, tracked issuance of orders, conducted conferences for test and cut turn up of customer service with project team (i.e. planners, technicians, On Site Work Force (OSWF), LEC)

·               Managed strategic planning sessions to ensure project completion, analyzed data. Project managed network, hardware, software, applications, configurations, implementations, and migrations, database mapping, data analysis.

·               Responsible for the implementation of granite across a Lucent network to include, Inventory and auditing cell sites, transport (15454, 2941, 3750, 3600, 15310, DAC’s, NGX, and LGX) and switching equipment (SM’s, OIU’s AP’s). 

·               Managed cell site migration through infrastructure completion by ensuring circuits was transported from copper to Ethernet.

·               Management Engineering Implementation (MEI) at the customer Point of Presence (POP) locations, Outside Plant (OSP) for test and turn up and marketing teams inclusive of Technical Sales Consultants (TSCs), and Account Managers responsible for customer service requests.

·               Responsible for the initial bulk load files for equipment and segment files to be entered into granite.  Recommend Naming Conventions for Equipment, Segments, Paths and UDA’s.  

·               Responsible for creating and assigning Segments and Paths to be used by provisioning to place facility orders to include, OC-n, DS3’s, Cell Sites T1’s, E911 and Trunks to the ILEC, CLEC and IXC. 

·               Responsible for creating and issuing DLR’s to OPS for test and turn-up of those facilities.  

·               Assist in the development of processes to maintain and update granite (Change Management, Reporting, and Auditing).  Working knowledge of the requirements for ASRs and DLRs.

 

Oxford International, Bridgeville, PA   May 05 – Jul 07

Facility Engineer

Responsibilities:

·               Responsible for developing and implementing cost-effective solutions for the transport and switching plans for cell site and PSTN traffic utilizing the internal tandem network, microwave, and fiber, as well as, Interexchange and Local Exchange Carrier (LEC) leased facilities. 

·               Liaison with local LEC for T1.5 facility access for ISDN service and private line (voice and date) service.

·               Create migration and cutover plan for the PSTN and IMT circuits. 

·               Maintain path, switch, and vendor diversity where economically justified; devises routing schemes as may be required to prevent blocked calls; and play a lead role in vendor management by documenting and tracking key service indicators  

·               Maintains accurate circuit inventory; supervises the analysis of usage data from the traffic monitoring system, and from the creation of utilization reports; determines capacity requirements; and initiates orders.  

·               Also responsible for the engineering and design of all hardware required to support network growth.

·               To include DACS, microwave and echo cancellers. Utilize Granite/XNG to load equipment, segments, paths and assign task to individual work groups.   Utilize CSG for ASR processing and ordering of facilities.

 

VOLT, SBC, Kansas City, MO                                                                 Jan 04 – May 05

Network Services Manager

Responsibilities:

·               Responsible for providing ATM/Frame Relay provisioning and Trouble Management related to internal and external customers.  

·               Analyze, Isolate and resolves issues with the appropriate vendors. 

·               Work and Escalation cross functionally within the organization to meet (Service Level Agreement) SLA requirements. 

·               Ensure Attributes and GLR’s (Graphical Layout Records) are accurate and loaded into MetSolv/TBS

 

LCC/Ericsson, Dallas, TX   May 03 – Jan 04

Network Engineering

Responsibilities:                                                                                     

·               Billing Analyst: Act as subject matter expert for a six switch network (GSM and TDMA).

·               Provide detail records on Network Design, Billing and existing facility Inventory. 

·               Utilized Bill Tamer and LEC’s (SBC, Verizon) online system to reconcile monthly bills. 

·               Provide cost break down of network facilities (DS3’s and T1’s) to include SONET Rings for network inventory. 

·               Provide Business Case for possible cost savings on Network Facilities and PSTN Trunks.

·               Worked with cross functional departments to review Interconnect agreement. 

·               Cross referenced FCC tariff files to ensure agreed arrangements. 

 

 

 

 

 

T-Mobile, Chesapeake, VA  Oct 01 – May 03

Network Operation Supervisor

Responsibilities:

·               Manage day- to-day operations of network engineers, microwave engineering and high voltage installations teams. 

·               Work cross functional with Leasing, Zoning and Construction departments to ensure timely delivery of facilities and time lines are met. 

·               Responsible for plans, recommendations for best and least cost methods for provisioning and equipping network infrastructure, and account for all network Interconnect expenditures. 

·               Responsible for initiating network design, facility documentation and follows up on all network issues and projects. 

·               Ensure tracking system (Granite) is accurate loaded and up to date with current circuit, segments, paths, and equipment. Run weekly reports in Granite to ensure work orders and task are completed on time. Design microwave network using Planet.

·               Responsible for the plan-of-record, design and management of multiple outside plant network facilities from the central office mainframes, fiber racks, cable vaults and cross-connects to the customer premises for designated geographic areas.

·               Review LEC invoice and SMS systems to ensure correct billing information has been loaded.  

·               Review forecasts for customer growth, utilization and cell site build schedules to appropriately size and accurately time the installation of interconnect and back haul facilities.

·               Monitor trunk utilization in PLANIT bi-weekly and perform manual double checks in Metrica, (looking at BHBD statistics), review statistics with senior management, and place orders as necessary. 

·               Review existing infrastructure biannually or when carriers introduce new service to determine the best route by evaluating cost and quality of service to backhaul the facilities to the main switch facility.  

·               Coordinate trunk group sizes with the local LEC and LD carrier.  

·               Review population distribution utilizing census maps to determine numbering requirements and order NPA/NXX and LRN’s.  

·               Monitor outages and escalate with LEC/IXC as necessary. 

·               Monitor their performance, request and follow up with root cause analysis on all outages.

 

Northern PCS, St. Cloud, MN   Dec 99 – Oct 01

Sr. Network Engineer

Responsibilities:

·               Responsible for supervising cell site, PSTN trunk provisioning, and facility test and turn-up personnel.  

·               Responsible for providing trunk forecast, capacity forecast and network design to LEC and IXC.  Responsible for maintenance and provisioning in the Nortel DMS 100/200 to include configuration and integration of PM’s, LGC, LCM and MTM. 

·               Provisioned following tables C7NETWRK, ISUPDEST, TRKSGRP, C7LKSET AND C7GTTYPE. 

·               Provide cost analysis and cost reduction plans to manager of Network Engineering. 

·               Act as highest level of escalation for provisioning and facility outages. Train personnel in test and turn-up of trunks and T-1. 

·               Negotiating contracts with LEC, CLEC and vendors such as interconnect agreements.  Review vendor invoices and recommend changes such as IXC vendors.  

·               Track status of Access Service Request Forms (ASR). 

·               Work with Accounting/Finance to consolidate LEC, CLEC, and IXC bills.  Write and conduct performance reviews for Provisioning and Test and Turn-up Personnel.  

·               Develop, plan and construct transmission facilities. 

·               Assist with the planning and implementation of software and hardware to operate the wireless and wire line DMS switch.   Develop and submit budget of expenses related to T1 and power usage for the cell sites.   

·               Work with other departments within Operations to obtain and provide information on site status.

 

Sprint PCS, Kansas City, MO    Dec 98 – Dec 99

Network Planner/ Project Manager

Responsibilities:

·               Responsible for producing strategic and tactical design for wireless switching and related network elements by developing plans for network expansion based on the SPCS growing customer base.

·               This analysis include switching, backbone and interconnection facilities , DACC, DSX, ATM, Cell site traffic channels, as well as floor plan engineering for growth expansion. 

·               Responsible for providing engineering design and assist in project management function required to develop and implement large to moderately complex network plans.

 

Sprint LTD, Kansas City, MODec 97 – Dec 98

Network Event Scheduler

Responsibilities:

·               Responsible for management and control of planned system work periods and project on an in-depth basis to minimize service level outages and impairments during planned events. 

·               Provide a central point of contact for coordination between different geographical location, regions and network entities. 

·               Evaluate potential network impacts through technical assessment of the risk factors and type of work being preformed. 

·               Assist in providing real-time direction and event control for all network switching, transmission and operation systems deployed throughout the LTD network to internal and external organization, and customers. 

·               Minimize customer impact, during planned system work periods, through effectively planning, coordinating, managing and documentation of scheduled activities. 

·               Responsible to review, approve and revise technical procedures for all transmission and switching platforms in the Sprint LTD network.

 

Sprint LD, Kansas City, MO Sep 97 – Dec 97

Network Operation Center Transmission Technical Assistance

Responsibilities:

·               Act as subject matter expert and highest point of technical problem escalation within operation for SONET, Async WDM, DCS and performance analysis. 

·               Identify, trouble shoot and resolve network problems, monitor system performance and define operational maintenance procedures. 

·               Utilize NOMIS to report any abnormal activities with the network.  Provision circuits through 1301 and 1320 network management system. 

·               Troubleshoot and assist technicians in the field to resolve situation within the network. 

·               Responsible for test and turn-up of OC-3, 12 and 48 elements.

 

Sprint LDD, Kansas City, MO

Network Operation Specialist IISep 96 – Apr 97

Broadband Operation Center:

·               Responsible for mapping in the DCSS 3/1 & SONET network elements based on FMS orders.  Research circuits orders in FMS identify network routing determine trouble areas and generate FMS trouble tickets as required. 

·               Remotely test DS1 and DS3 facilities for continuity.  Perform DS1, DS3 and OC-12 level circuit rolls. 

·               Responsible for coordinating with other LEC and POPS sites on configuration of network and other upcoming facility upgrades and services. 

·               Utilize and train personnel in TL-1 command structure to include configuration of network elements through the command structure. 

·               Utilized MEGAS for first indication of alarms on circuits during upgrades and rolls. 

·               Utilize ALCATEL and NEC TL-1 commands to configure SONET and OC-12 network elements.

 

Military:

United States Army, Telecommunication Operation          Dec 86 – Jun 94